Privacy Policy

1. Introduction

Trike Solutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services.

2. Information We Collect

Information You Provide

• Account information (name, email address) when you create an account
• Payment information (processed securely by our merchant of record, Lemon Squeezy)
• Profile information and content you create using our services
• Communications you send to us (support requests, feedback)

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your subscriptions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Protect against fraud and unauthorized activity

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our services (hosting, analytics, payment processing)
• Lemon Squeezy, our merchant of record, for payment processing and tax compliance
• Law enforcement when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent where processing is based on consent

8. Cookies

We use cookies and similar technologies to enhance your experience on our services. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of our services.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].